Terms of Service
1. General
This website (the “Site”) is owned and operated by Matthew Osborne Ltd (“we,” “us,” or “our”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms applicable to specific products and services, including our motion graphics services, The Message Maximizer System, and the Feature Flip toolkit.
We reserve the right to update or modify these Terms at any time, and by continuing to use the Site or our services, you accept the revised Terms.
2. Intellectual Property Rights
2.1 Our Limited License to You
This Site and all materials available on the Site, including but not limited to graphics, logos, copy, videos, and downloadable content, are the property of Matthew Osborne Ltd and are protected by copyright, trademark, and other intellectual property laws.
You may NOT:
Copy, reproduce, republish, modify, distribute, or exploit any materials from the Site without written consent.
Use our resources or services to create a competing product, training program, or service.
Resell, sublicense, or commercially exploit The Message Maximizer or Feature Flip materials.
You MAY:
Download or print a copy of individual pages from the Site for your personal, non-commercial use, provided all copyright notices remain intact.
2.2 User-Generated Content & Your License to Us
If you post, submit, or send any content to us (including testimonials, feedback, or materials related to your participation in The Message Maximizer System or Feature Flip), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, modify, reproduce, and display such content for promotional and educational purposes.
3. Services Provided
3.1 Motion Graphics Studio Services
Matthew Osborne Ltd provides high-quality motion graphics and animation services for clients across various industries. While we strive for excellence, final creative approval remains the client’s responsibility.
We do not guarantee specific business outcomes from our creative services, as engagement and conversion results depend on multiple external factors, including marketing strategy, audience targeting, and distribution channels.
3.2 The Message Maximizer System
The Message Maximizer System is a messaging refinement framework designed to help businesses test and optimize their product messaging before launch.
Disclaimer:
While we apply proven marketing strategies, we do not guarantee specific conversion rates or financial outcomes.
Clients are responsible for how they implement the messaging insights provided through The Message Maximizer System.
3.3 Feature Flip (Free Resource)
Feature Flip is a free AI-powered toolkit that helps businesses convert product features into customer-driven benefits.
Disclaimer:
Feature Flip is provided as-is with no guarantee of accuracy, completeness, or effectiveness in any specific use case.
Matthew Osborne Ltd is not responsible for business outcomes based on how users apply Feature Flip insights.
4. Limitations of Liability
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We are NOT responsible for:
Any business losses, decreased revenue, or missed opportunities as a result of using our services or tools.
Third-party platforms, AI-generated content, or inaccuracies in AI-driven insights.
Any loss of data or interruption in service.
By using our services, you agree that:
Matthew Osborne Ltd is not liable for decisions made based on information provided via our Site, The Message Maximizer, or Feature Flip.
You will use our services responsibly and understand that marketing outcomes depend on multiple factors beyond our control.
5. Privacy & Data Protection
Feature Flip & AI-Generated Content:
Your responses and AI-generated insights through Feature Flip are not stored or viewed by us.
Matthew Osborne Ltd does not have access to your private ChatGPT sessions.
Client Data for The Message Maximizer:
Any data shared with us as part of a paid engagement (such as marketing materials, audience data, or messaging insights) remains confidential and will not be shared with third parties.
We offer NDAs upon request for businesses requiring additional data protection.
For full details, see our Privacy Policy.
6. Payments, Refunds & Cancellations
6.1 Paid Services (Motion Graphics & The Message Maximizer)
Payments are required in advance unless otherwise agreed upon.
No refunds are provided once creative work or consulting has begun.
6.2 Feature Flip (Free Resource)
Feature Flip is free to use, but Matthew Osborne Ltd reserves the right to modify, limit, or discontinue this resource at any time without notice.
7. Third-Party Links & External Platforms
This Site may contain links to third-party websites or tools, such as ChatGPT (for Feature Flip). We do not control or assume responsibility for:
External site policies, content, or data security.
AI-generated responses, as they are controlled by third-party AI platforms.
By using these third-party tools, you acknowledge and accept their independent terms and policies.
8. Termination & Suspension of Services
We reserve the right to:
Suspend or terminate any user’s access to our services if they violate these Terms.
Discontinue any free or paid service at our discretion.
Any termination of services does not entitle users to refunds unless explicitly agreed upon.
9. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with UK law.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of UK courts.
In the event of legal action, both parties agree to pursue good-faith mediation before escalating to court proceedings.
10. Contact Information
If you have any questions regarding these Terms, you can contact us at:
Email: info@momo.graphics
Business Address: 4 Reynolds Crescent, Sandridge, St Albans, Herts, AL4 9LD, UK